Public roadmap

You decide what we build next.

Vote for the features that matter most to you. The most-requested ones ship first.

26votes this week
3 %want feature #1
Your vote shapes our next sprint.

Updated from community votes.

Coming soon · v1.x Outaouais

What's landing in the coming weeks.

Features under active development for the Gatineau region.

📊
Personal history

Review your past visits, actual wait times and trends at your regular services. Fully private — stored on your device.

want it1 %
🎯
Direct access to official services

Open the official service portal (SAAQclic, passport checker, municipal desk) ready for the right service — one tap, no searching

want it3 %
📮
Regionalized civic alerts

Municipal closures, Environment Canada weather advisories, civil security alerts

want it2 %
Already shipped

Every feature below went through this: voted on by the community, built, shipped. Keep voting — it's what builds what's next.

⏱️ Wait times & predictions5
📋
Live wait-time board7 hospitals + ERs · MSSS + Service Canada data
🧠
"Best time to go" predictionsSeasonal AI · hourly and daily predictions
🪧
Staff-reduction alertsWhen an institution reports a location is running with fewer counters than usual, iCivic adjusts the estimated wait time, shows a warning under the wait time, and notifies people who follow that location.
⚖️
Location comparatorCompare wait times across multiple locations of the same type at a glance — find the least busy clinic or pharmacy near you.
🗺️
Trip plannerPlan your errand end to end: the best time to leave, the route, and the stops to expect — today or tomorrow.
🗺️ Map & services4
📋
Prepare your visit: documents, fees and formsFor each service: the documents to bring, the official processing time, the fees, and the official forms to download — before you go
🗺️
Outaouais interactive mapType filters · clustering · night mode
📚
Cross-location service catalogBrowse which services are offered where, with required documents
🔍
Redesigned location detail pageClear verdict, data freshness and severity at a glance
🔔 Alerts & civil safety2
🚰
Real-time drinking water advisoriesBoil-water and do-not-consume alerts · Gatineau + Buckingham · GPS position detection
🔔
Threshold alertsGet a notification the moment a service's wait time drops below your personal threshold (e.g. under 15 min at Hull Hospital).
📢 Citizen participation2
📍
GPS-verified community reportsAnomaly detection · anti-fraud validation
🏅
Badges, streaks and citizen impactTrack your contribution: badges, reporting streaks, cumulative impact and founding contributor status
⚡ Comfort & personalization5
🔔
Renewal remindersNever miss your driver's licence, passport, registration or health-card expiry — a personalized reminder before the date, without ever sharing the date online
🤖
aiCivic AI assistantAnswers questions about services, required documents and best times — in-app, in French
📲
iOS WidgetDisplays your favorite location's wait time on home screen — updated every 15 min
⭐
Favourites & remindersPin your regular services for one-tap access. Set a weekly reminder so you're never caught off guard by a packed waiting room.
🏘️
Home municipalitySet your home municipality so the app prioritizes the places, services and advisories that actually apply to you.
✨ Other4
🎙️
On-device voice input for the aiCivic assistant (Phase 1, dark-shipped)Citizens can dictate their question to the aiCivic assistant via a mic button in the chat input row. Speech recognition runs fully on-device (fr-CA / en-CA), never transmitting audio to external servers (Loi 25 compliant). The transcribed text is appended to the input for review before sending. Feature-flagged (dark-shipped, off by default).
🔔
Official service deep-links + encrypted renewal remindersCitizens can now tap a service action button on any location detail to open the official booking portal (e.g. SAAQclic, Gatineau guichet) via a whitelisted deep-link. They can also set local, encrypted renewal reminders for government documents (driver's licence, health card, etc.) with smart scheduling (quiet hours, weekdays-only) — managed from a new "Mes rappels" section in their profile. All reminder data stays on-device, never synced.
🗺️
Planner: active step strip, smarter travel ETAs, services-first flow & funnel analyticsThe trip planner now shows a 3-step progress strip that lights up as the citizen advances (pick services → optimize route → schedule), reorders the flow so services are chosen before the travel mode, pads straight-line travel ETAs by ×1.3 to avoid over-optimistic estimates, and fires funnel analytics events (opened, mode changed, stop tapped, maps opened) to track planning sessions end-to-end.
📋
Service fees, official forms & processing time on service detailCitizens can now view the fee, official processing time, and download required government forms directly from a service's detail screen, with per-location overrides supported.
Mid-term · v2

Tools to make waiting optional.

These features fundamentally change the experience — they require institutional partnerships.

📋
Virtual queue

Take your ticket remotely. Get a text when you're almost up — leave home just in time, no waiting room needed.

want it1 %
📷
QR check-in

Scan a QR code at reception to automatically check in. Your visit data feeds real-time predictions.

want it1 %
🏙️
Quebec expansion

Montreal, Quebec City, Laval, Sherbrooke — same official MSSS sources, same experience. Rollout follows community demand.

want it1 %
🚌
Transit mode

Factor in STO transit time: if wait + travel exceeds your threshold, iCivic suggests leaving earlier or later.

want it1 %
🏗️
Do I need a permit?

A guide that tells you whether your project needs a municipal permit — and which one — via a short questionnaire or the aiCivic assistant, with partner municipalities

want it3 %
🗂️
My tasks

One place for your reminders, documents and ongoing tasks — with direct access to the right official services

want it3 %
Long-term vision

The horizon we're aiming for together.

These ideas define what iCivic can become. Vote to show us what truly matters to you.

🤖
Advanced predictive AI

90 %+ accuracy predictions by incorporating weather, road congestion, local events and your favourite service's behaviour.

want it1 %
📅
Integrated appointment booking

Book an appointment directly in the app for services that support it. No more arrival-time roulette.

want it2 %
🍁
Pan-Canadian expansion

Ontario, B.C., Alberta — wherever public-service queues waste people's time. With a data model adapted to each province.

want it1 %

Your voice matters.

Download iCivic to vote directly in the app, or explore the geographic roadmap below.

Download →Geographic roadmap