You decide what we build next.
Vote for the features that matter most to you. The most-requested ones ship first.
Updated from community votes.
What's landing in the coming weeks.
Features under active development for the Gatineau region.
Citizens can now view the fee, official processing time, and download required government forms directly from a service's detail screen, with per-location overrides supported.
Citizens can dictate their question to the aiCivic assistant via a mic button in the chat input row. Speech recognition runs fully on-device (fr-CA / en-CA), never transmitting audio to external servers (Loi 25 compliant). The transcribed text is appended to the input for review before sending. Feature-flagged (dark-shipped, off by default).
Review your past visits, actual wait times and trends at your regular services. Fully private — stored on your device.
Never miss your driver's licence, passport, registration or health-card expiry — a personalized reminder before the date, without ever sharing the date online
Open the official service portal (SAAQclic, passport checker, municipal desk) ready for the right service — one tap, no searching
When an institution reports a location is running with fewer counters than usual, iCivic adjusts the estimated wait time, shows a warning under the wait time, and notifies people who follow that location.
Boil-water and do-not-consume alerts · Gatineau + Buckingham · GPS position detection
Answers questions about services, required documents and best times — in-app, in French
Municipal closures, Environment Canada weather advisories, civil security alerts
Set your home municipality so the app prioritizes the places, services and advisories that actually apply to you.
Tools to make waiting optional.
These features fundamentally change the experience — they require institutional partnerships.
Take your ticket remotely. Get a text when you're almost up — leave home just in time, no waiting room needed.
Scan a QR code at reception to automatically check in. Your visit data feeds real-time predictions.
Montreal, Quebec City, Laval, Sherbrooke — same official MSSS sources, same experience. Rollout follows community demand.
Factor in STO transit time: if wait + travel exceeds your threshold, iCivic suggests leaving earlier or later.
A guide that tells you whether your project needs a municipal permit — and which one — via a short questionnaire or the aiCivic assistant, with partner municipalities
One place for your reminders, documents and ongoing tasks — with direct access to the right official services
The horizon we're aiming for together.
These ideas define what iCivic can become. Vote to show us what truly matters to you.
90 %+ accuracy predictions by incorporating weather, road congestion, local events and your favourite service's behaviour.
Book an appointment directly in the app for services that support it. No more arrival-time roulette.
Ontario, B.C., Alberta — wherever public-service queues waste people's time. With a data model adapted to each province.
Already shipped — 14.
Every feature below went through this: voted on by the community, built, shipped. Keep voting — it's what builds what's next.
⏱️ Wait times & predictions4
🗺️ Map & services4
🔔 Alerts & civil safety1
📢 Citizen participation2
⚡ Comfort & personalization2
✨ Other1
Your voice matters.
Download iCivic to vote directly in the app, or explore the geographic roadmap below.